Appliance Analysis Findings - Newsletter

July/August 2006

Welcome to this edition of the Appliance Analysis Findings. In our last email we were pleased to announce the launch of our new web site and some of the important features found online (our Video Library, Case Studies etc). We also have a Consultation Request Form that makes it easy and convenient for you to get started. Click on the image above to review the form and see how we can help you today.

Technology Update

We are pleased to announce our new Remote Investigation Service.

Appliance Analysis was sent a dishwasher water inlet valve for testing. This water inlet valve had leaked water causing severe water damage to the home. Our investigation is to determine if the water inlet valve failed due to a manufacturing defect or for some other reason. Laboratory testing (as shown in the photograph) found the said water leak. A crack was found in the brass fitting on the valve. At this time in the investigation we will be using a metallurgist to help determine if this was a metal failure, stress fracture or a freeze crack.

Case Study: Investigation for an Insurance Company

Does an insurance company need to replace a $4000 spa chair after a water pipe burst and flooded a salon? The insured insisted a brand new chair be purchased by the insurance company. (Learn more)